Are you a business owner in Metro Atlanta who is looking into private security options? We understand your concern and interest in keeping your patrons, residents, or simply passers-by safe. In such a large city with a busy police taskforce, getting immediate help – especially for non-life-threatening issues – can be difficult. Today, we’ll chat a bit about how to choose security guards and what to look for in a private security company.
Are There Different Types of Security Companies?
Absolutely – you’ll have many different options, depending on what you are looking for. There are strictly technology-based security companies that work with cameras, biometrics, and more physical access control features. You’ll also come across security guard-only private security companies. However, the majority of security operations combine several types of services to offer you a full, all-encompassing solution.
What to Look for in a Private Security Company
Next, let’s take a look at what you should be paying attention to as you search for a private security company to assist your business.
#1: Do Their Private Security Services Meet Your Needs?
From a preliminary look at the company’s website or pamphlet, do they have what you need? If you have unique needs for your business, do they offer custom solutions? This is the time to dig your heels in and ask as many questions as you need to. Get detailed answers from each competitor so that you can make an educated choice.
#2: Do They Fit Your Budget?
Especially for custom security solutions, things can get pricey. However, a good private security company will work with you and your budget to find solutions that both fit your needs and fit your budget. Peace of mind and a sense of security should never break the bank – at least that’s how we operate here at CDI.
#3: Do They Have Good Reviews?
As with any product or service you consider as a consumer, you’ll want to check out the company’s reviews. Good, descriptive reviews can give you a feel for the company’s business motives as well as how well their security guards interact with clients. Don’t underestimate the information that’s waiting for you in reviews.
#4: Do They Have Good Customer Service?
When you’re interacting with customer service, how friendly are they? Do they go above and beyond, ensuring that you actually get the protection you need? Your first interaction with the company should always be positive, but interactions after this (for example, if you call back needing additional information) will clue you into their feelings about customers contacting them.
#5: Do They Operate in Your Area?
This one might seem obvious, but keep in mind that private security companies that are further away from your business may charge you extra for travel. If you find a company you really like and are willing to pay any extra charges, that’s completely understandable – just keep in mind that this may cost you extra.
CDI Protection: Metro Atlanta’s Choice for Private Security
Remember that you are the client in whatever interaction you have with a private security company. Don’t settle for the first company you contact – shop around and see who will work with your needs and budget best.
If you’re looking for private security in Metro Atlanta, give us a call – we’d love to chat with you about your unique security needs and find a way to fit your budget.